Before becoming a travel agent, I had a limited understanding of the benefits of using one. My mom had a lifelong dream of getting into the travel industry. In addition to her full-time job as an accountant, she worked in a hotel, a bed-and-breakfast, and a casino dealer. After 15+ years, we felt the need to take the leap of faith and become travel agents.
Even though this was mom’s dream, I had a lot of reservations about the industry. I had never used an agent before and had a lot of assumptions about them. Many of the same assumptions that I’ve heard from people when I tell them that I’m an agent.
If we were going to delve deep into the industry, I wanted to do my research to see if my assumptions were correct. If they were, I wanted to see why people became travel agents and why people would use them. We started our research and began asking a lot of questions. It was at that time that we approached Sally (the owner and operator of Catalyst Travel with 30+ years of experience as an agent) to hear about her experience. We found that there are actually a whole lot of benefits to using a travel agent that we had never known before and that the assumptions we had were merely myths(and not the cool kind of myths like unicorns and elves). I went from being a total sceptic to regretting not having used one for all of my travel before now. When my family and friends asked me why we jumped into this field, I responded by saying that “I was stupid for not using a travel agent in the past!”
In this blog, you’ll see featured articles entitled “Travel Agent Benefits & Myths.” In these articles I will explain some of the myths and benefits of using travel agents by giving you a front row seat into how much work your agent does while setting up a perfect trip for you. (You’ll read about my experience of saving a client several hundred dollars when a hotel wanted to mark up there prices last minute or about the crucial relationships that we’ve built to provide great deals and a customized experience.)
In the comments section, I’d love to hear your questions about travel agents that you’d like me to address in our blogs. No question is off-limits.